Frequently Asked Questions

Cookie-AI turns a description or an image into a cookie cutter or stamp and gives you a 3D-printable file.

No. Describe what you want, or upload an image, and Cookie-AI builds the model for you.

A cutter cuts a silhouette out of dough; a stamp presses a relief into the surface. The object type you pick in the generator sets the geometry. The full comparison is in Learn under “Cutter or stamp: what you actually need”.

Choose what you are making, type a description or attach a picture, and Cookie-AI produces a model you can turn around on screen and download.

Use simpler wording, name the silhouette you want, and avoid very small details. If you upload an image, a high-contrast outline on a plain background works best.

For most cutters and stamps, PLA or PETG at about 0.2 mm layer height, three to four perimeters and 15 to 20 percent infill works well. The full checklist is in Learn under “Print without drama: basics for cutters and stamps”.

One generation costs one credit. Your balance is shown in the header and on the checkout page.

More credits each month, no ads, extra download formats and your generation history.

Yes. Manage or cancel the subscription from the billing portal in your account. You keep Pro until the end of the period you have paid for.

Reload the page and give it a moment. If it still has not updated, open your account and use the billing portal, or write to support with your email address and the time of purchase.

STL is always available. Pro adds 3MF, OBJ and PLY; Studio exports size packages as STL and 3MF.

STL. Every slicer reads it and it is the right default for this kind of part. OBJ and PLY are useful for other tools and workflows.

You can generate without one. An account gives you more free credits a month and keeps your purchases and history.

In your account, under security settings.

The digital file does not establish suitability for food contact. This depends on the finished object, its materials, the printing process and the intended conditions of use.

In Learn, under “Food safety for printed cutters and stamps”, and in section 12 of the terms. The guide also names the relevant EU rules.

Neither alone establishes suitability of the finished object. Check manufacturer documentation, processing and intended contact conditions. We do not recommend a particular resin or a universal coating method.

Film does not replace a suitability assessment. It must itself suit the food and conditions of use and remain intact during contact. If suitability is uncertain, use a tool intended for the purpose.

The licence allows selling printed objects. Anyone offering or using them for food contact must meet applicable requirements. For plastics in the EU, these include 1935/2004, 10/2011 and 2023/2006 as amended.

Section 11 of the terms governs liability. The safety notice in section 12 is not a blanket liability exclusion. Cookie-AI supplies digital designs; you assess materials, printing and the specific use.

You may use the designs you generate, but make sure you are not infringing anyone else's rights, such as trademarks or protected characters, for instance.

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