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Version of 19 August 2026
These terms govern every contract between you and Wagner, Wunderlich & Lorenz GbR, Hohenbergstedt 18b, 22359 Hamburg, Germany (“we”, “us”), for the use of the Cookie-AI service at cookie-ai.com.
A consumer under § 13 BGB is a natural person entering into the contract for purposes outside their trade or profession. A business under § 14 BGB acts in the course of their trade or profession. Where a clause applies only to one of the two, it says so.
Terms of your own do not become part of the contract, even if we do not object to them separately.
The contract language is German or English. We store the text of the contract; you can read the current version on this page at any time and save or print it.
You must be at least 18 years old to enter into a paid contract with us. Under-18s may use the free service only with the consent of a parent or guardian.
You can generate models without an account, within the monthly free allowance shown in the app. No paid contract arises from this.
The presentation of plans and credit packs on our pricing page is not a binding offer but an invitation to order. You place a binding order by completing the payment process at our payment provider Stripe and clicking the button that confirms a payment obligation there. We accept by confirming the order by email or by making the service available, whichever happens first.
You receive the contract details on a durable medium by email after the contract is concluded (§ 312f BGB).
Cookie-AI turns a text description or an uploaded image into a three-dimensional model of a cookie cutter, cookie stamp or clay stamp and provides it as a file (STL, and with Pro also OBJ and PLY). We supply digital files. We do not print, manufacture or ship any physical object.
Models are produced by an automated, AI-supported process. The result depends on your input and is not predictable in advance. We therefore do not owe any particular artistic result, resemblance to a specific object, or suitability for a particular purpose beyond what clause 3.3 states. Repeated generations of the same description can differ.
We owe a file that is technically usable: a closed, printable mesh in the stated format. If a generation fails technically, we will credit the credit used back to you.
Printing is not part of our service. You need access to a 3D printer or a print service of your own.
One generation costs one credit. A preview on screen is free. Plan credits are made available at the start of each billing period and expire at the end of it; they do not roll over. Credits bought as a one-off pack remain in your account until you use them and do not expire.
All prices are final prices in euros. As a small business under § 19 of the German VAT Act, we charge no VAT and therefore do not state it separately. No further costs arise on our side; charges made by your own bank or payment provider are a matter between you and them.
Payments are handled by Stripe Payments Europe Ltd. We never receive or store your full card details. The payment methods available are the ones shown during checkout.
If a subscription payment fails, we may suspend access to paid features until payment is made. Your statutory rights remain unaffected.
The Pro subscription runs for one month and renews by one further month at a time unless cancelled.
You can cancel at any time with effect from the end of the current billing period, with no notice period. Cancelling takes effect at the end of the period you have already paid for; Pro remains available until then. You can cancel using the cancellation button on our website, in the billing portal in your account, or by an unambiguous statement to contact@addpencil.com.
We may cancel the subscription with 14 days' notice to the end of a billing period. The right of either party to terminate for good cause remains unaffected.
Unused plan credits expire when the subscription ends. Credits from one-off packs remain in your account.
If you are a consumer, you have the right to withdraw from this contract within 14 days without giving a reason. The period begins on the day the contract is concluded. To exercise it, send us an unambiguous statement, by post or to contact@addpencil.com, or use the form at cookie-ai.com/widerruf. Sending the notice before the period expires is enough.
If you withdraw, we will refund all payments received from you without undue delay and at the latest within 14 days of receiving your notice, using the same means of payment you used, unless we expressly agree otherwise. You are not charged any fee for the refund.
If you ask us to begin providing the service during the withdrawal period, we start immediately. In that case you owe us a proportionate amount for what has already been provided up to the point you withdraw. The right of withdrawal ends early only where the law says so: for a digital service, once we have fully performed it, provided you expressly consented to the early start and acknowledged that you thereby lose the right (§ 356 (4) BGB); for digital content, once performance has begun under the same conditions and we have confirmed this to you on a durable medium (§ 356 (5) BGB). We ask for that consent and that acknowledgement explicitly during checkout. Without them, your right of withdrawal remains in full.
You may use this wording: “To Wagner, Wunderlich & Lorenz GbR, Hohenbergstedt 18b, 22359 Hamburg, contact@addpencil.com. I/we hereby withdraw from the contract concluded by me/us for the provision of the following service: … Ordered on: … Name: … Address: … Date: …”
Keep your access details confidential and tell us without delay if you suspect someone else is using your account.
You may not submit prompts or images that infringe the rights of others or break the law, in particular content that infringes third-party copyright, trade mark or design rights, depicts identifiable people without their consent, is defamatory, is unlawfully discriminatory or hateful, glorifies violence, or is pornographic or otherwise prohibited under criminal law.
You warrant that you hold the necessary rights to everything you submit. If a third party makes a claim against us because of your input, you will indemnify us against that claim and against the reasonable costs of legal defence, unless you are not responsible for the breach.
Automated mass queries, circumventing credit limits, and any attempt to disrupt or reverse-engineer the service are not permitted.
If you breach these obligations we may, depending on how serious it is, remove the content, restrict your account or terminate the contract for good cause. Where it is proportionate we will warn you first.
We grant you a non-exclusive, worldwide, perpetual right to use the files you generate, including printing them, editing them, and selling the printed objects. We claim no share in what you make from them.
Please note that a result produced purely automatically generally has no human author and is therefore, under German and EU law, usually not protected by copyright. We cannot grant you exclusive rights in something that has no such protection, and cannot guarantee that no one else will ever receive a similar result. Where your own creative input goes into the result, any protection arising from that is yours.
You retain all rights in the prompts and images you submit. You grant us only the right to process them in order to provide the service, and to store them for as long as your history requires.
The software, design, texts and brand of Cookie-AI belong to us. The licence in clause 8.1 covers your results, not the platform itself.
You may choose to show a design in our gallery. If you do, you grant us a non-exclusive, royalty-free right to display its preview image, your description and your display name on cookie-ai.com and in the previews shown by search engines and social networks. Without that choice a design does not appear in the gallery. Model and preview files remain accessible through their direct links; treat these links as confidential. The right ends when you withdraw the design; copies made by others and search engine caches are beyond our reach after that. You confirm that your description infringes no third-party rights and contains nothing unlawful. We review every design before it appears and may refuse or later revoke publication; there is no entitlement to be published. Other visitors may report a published design. A report is not itself a decision; we look at it and may then take the design down.
Cookie-AI is an AI system within the meaning of Regulation (EU) 2024/1689 (AI Act). The models are generated automatically, without a person reviewing each result. We state this here so that it is unmistakable, as Article 50 of that Regulation requires.
Automated results can be wrong, unsuitable or unintentionally similar to existing designs. Check a result before you rely on it, particularly before printing something you intend to sell.
We aim for the highest practicable availability, but we do not owe uninterrupted availability. Maintenance, technical faults and events outside our control can cause interruptions.
We will announce planned maintenance in advance where reasonably possible and place it outside peak times.
If a paid service is unavailable for a continuous period for which you are not responsible, your statutory rights to reduce payment or terminate remain unaffected.
We are liable without limitation for intent and gross negligence, and for injury to life, body or health. This also applies to our legal representatives and to people we use to perform the contract. Liability under the German Product Liability Act and under any guarantee we have expressly given remains unaffected.
In cases of slight negligence we are liable only for breach of an obligation whose fulfilment makes performing the contract possible at all and on whose observance you may regularly rely (a material obligation). In that case liability is limited to the foreseeable damage typical for this kind of contract.
Any liability going beyond clauses 11.1 and 11.2 is excluded.
Our liability for loss of data is limited to the cost of recovering it that would have arisen if you had made backups appropriate to the risk.
We supply digital files only. We have no influence over the filament you use, the settings you print at, how you finish the object, or what you then do with it. Please read this section before a printed object touches food.
Food-contact suitability depends on the finished object, its materials, processing and specific conditions of use. A digital file or rendering does not establish that suitability.
A filament described as suitable, or a coating, does not by itself establish suitability of every object made with it. Check manufacturer documentation and conditions of use. We make no general assurance for a specific material or coating combination.
Do not use an object for food contact when its suitability is uncertain. Use a tool suitable for the intended purpose instead.
The licence in clause 8.1 includes selling printed objects. Offering or using them for food contact requires compliance with applicable rules, in particular Regulations (EC) No 1935/2004, (EU) No 10/2011 and (EC) No 2023/2006, as amended.
This section is a safety warning, not an exclusion of liability. Our liability is governed by clause 11. In particular, liability for injury to life, body or health is never excluded or limited. Conversely, it is your decision how you print and finish an object and what you use it for, and we cannot answer for that decision.
We may amend these terms where there is a valid reason, such as a change in the law, case law, the service itself, or our costs, and the change is reasonable for you taking both sides' interests into account. The main obligations of the contract, price and service, cannot be changed this way.
We will notify you of the change in text form at least six weeks before it is due to take effect, setting out what is changing and telling you about your right to object and what happens if you do not.
You may object before the change takes effect. If you do, the contract continues on the previous terms; we may then terminate it at the next permitted date. If you do not object in time, the change takes effect on the stated date.
How we handle personal data, on what legal basis and for how long, is set out in our privacy policy. It forms part of the information we owe you but is not a contractual term.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer resident in another EU state, this choice does not deprive you of the protection of the mandatory rules of your own country.
If you are a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction is Hamburg. The same applies if you have no general place of jurisdiction in Germany. Statutory places of jurisdiction for consumers remain unaffected.
The European Commission's ODR platform was discontinued on 20 July 2025 and can no longer be used. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration body. Please write to us first, most things are settled quickly that way.
This English text is a translation provided for convenience. In case of any discrepancy, the German version of these terms governs the legal relationship.
If a provision of these terms is or becomes invalid, the validity of the rest is unaffected. The statutory rules take the place of the invalid provision.
Questions about these terms: contact@addpencil.com